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FREE SHIPPING ON ALL U.S. ORDER - NO MINIMUMS - NO CODE NEEDED

FAQ

Contact Vibey

The best way to reach us is by email at info@vibeysoapco.com. This is a small company and we will do our best to reply within 24 hours (on business days)

Payment & Shipping

All credit / debit cards are accepted (Visa, MasterCard, American Express, Discover) as well as PayPal.

Do you charge Sales Tax?

South Carolina Sales Tax of 9% will be added to all orders shipping to a South Carolina address. 

When will my order ship?

We will make every effort to ship items within three business days. If there is a delay, we will contact you by email and provide an update on when your order will ship.

Cancellation and Refund Policy

Cancellation Policy

Minimum 24 hours notice of cancellation is required. Let us know by email or by phone  as soon as possible if you need to cancel an order. Cancellations will be confirmed by email.

Refund Policy

For safety and contamination concerns all sales are final. Please be confident in your selection before finalizing your purchase.

Termination of Agreements

Vibey Soap Company has the right to terminate a transaction for any reason, at any time. Vibey Soap Company products are not for resale without written permission.

Will my soap look exactly like the soap in the photo?

No. We do our best to accurately photograph our soaps so that colors and design details are accurate. Due to the nature of artisan products, please expect slight variations, small bubbles and tiny imperfections. We believe this lends to the hand made nature of the products. Each soap really is one of a kind.